Strategic Plan: 2012–15
This is the HTML version of the Strategic Plan 2012–15, released 24 October 2012.
The National Health Performance Authority Strategic Plan 2012–15 was released in October 2012. The plan defines the Authority’s role and describes how we will go about our work. It sets out our mission, vision and values, and outlines our objectives and strategies.
The plan has been developed in accordance with the National Health Reform Act 2011 and is informed by the requirements and the policy principles specified under the Act, the National Health Reform Agreement and the Performance and Accountability Framework.
The plan incorporates feedback we received during the consultation process from state and territory health ministers, stakeholders and the Australian community.
- Message from the Chairman
- Our mission
- Our vision
- Our values
- Objectives and strategies
- Our key deliverable
Message from the Chairman
Around the world, there is growing evidence that publicly reporting on the performance of healthcare organisations can accelerate improvements in patient care. In establishing the National Health Performance Authority (the Authority), Australia joins a small group of leading nations in publishing comparative data to stimulate clinical excellence and enhance accountability.
In accordance with the National Health Reform Act 2011 (the Act), the Commonwealth, State and Territory governments appointed an independent Chairman, Deputy Chairman and members of the Authority. As an independent authority, we will be impartial in our analyses and reports about the performance of local healthcare organisations across Australia.
The Authority’s reports will give all Australians access to timely and impartial information that fairly compares their local healthcare organisations against peer organisations and against national standards. The reports will let people see, often for the first time, how their local healthcare organisations measure up against comparable organisations across Australia.
The Authority’s reports will put credible and nationally comparable information into the hands of healthcare managers and clinicians with a view to stimulating and supporting improvements across the sector. Through producing and developing our indicators and working together with other health reform bodies, we hope to provide the industry with insights to effect real change, highlighting excellence and supporting areas for improvement.
This national approach to assessing Australia’s healthcare entities will be informed by international experience and best practice in performance reporting. The Authority is committed to excellence in producing accurate, independent and insightful information, and to engaging in respectful and informed consultation with stakeholders.
The Authority’s Strategic Plan 2012–15 has benefited from feedback from public and government consultation. The Authority will use this Strategic Plan to inform its work program for the next three years. Members look forward to playing a critical role in national health reform by working with governments, healthcare organisations and other stakeholders to bring a new energy to nationwide efforts to improve Australian healthcare.
Patricia Faulkner, AO
19 October 2012
IntroductionEstablished as an independent agency under the National Health Reform Act 2011 (the Act), the Authority will monitor and report on the performance of local healthcare organisations, including local hospital networks, public and private hospitals, primary healthcare organisations and other bodies or organisations that provide healthcare services to the Australian community. The Authority’s work is central to the nation’s health reform agenda.
The Authority’s Strategic Plan 2012–15 outlines the vision, values, objectives and strategies of the organisation for the first three years. The development of the Strategic Plan has complied with the requirements of the Act as well as the requirements and policy principles set out by the Council of Australian Governments in the National Health Reform Agreement and the Performance and Accountability Framework. The Strategic Plan was informed by feedback received following stakeholder, public and jurisdictional consultations conducted in July and August 2012.
As the first national body to report on both hospitals and Medicare Locals across Australia, the Authority brings new national capability to shed light on the extent to which these health services work together in local regions to deliver the best outcomes for patients. Its reports will identify health service issues in the interface between hospital and community care. Its reports will identify which hospitals and health services are performing well against performance indicators and highlight areas where improvement is needed.
The Authority is committed to undertaking work to ensure it fairly compares the performance of healthcare organisations, so that its information is used to stimulate continuous improvements in care. Accordingly, it will work with jurisdictions and Commonwealth Government agencies to ensure efficient processes are in place to support access to nationally consistent health services data. It will also work with healthcare managers and clinicians to enable them to inform our approaches to comparing healthcare organisations.
The National Health Reform Act 2011 also established the Australian Commission on Safety and Quality in Health Care and the Independent Hospital Pricing Authority. In conjunction with these agencies, the Authority will work to further stimulate and inform nationwide efforts to improve Australian healthcare.
Our missionThe National Health Performance Authority monitors, and reports on, the comparable performance of healthcare organisations to stimulate and inform improvements in the Australian health system, increase transparency and accountability and inform consumers.
Our visionThe Australian community will have access to and use timely, impartial and user-friendly information about the comparable performance of healthcare organisations and local healthcare systems.
The Authority will be recognised nationally and internationally for excellence in the provision of information about local healthcare systems and the equity, efficiency and effectiveness of healthcare organisations.
Our valuesWe demonstrate the following values in our interaction with stakeholders and the community:
IndependenceThe Authority is independent and reports information impartially.
ExcellenceThe Authority is committed to producing timely, accurate and user-friendly information that compares and tracks performance of healthcare organisations over time.
RespectThe Authority uses respectful and fair approaches to consult with stakeholders and compare performance.
InsightThe Authority uses sound judgement to produce locally relevant and comparative information.
Our key deliverableThe Authority will publish reports on a quarterly basis on matters relating to the performance of local hospital networks, public and private hospitals, primary healthcare organisations and other bodies that provide healthcare services.
Objectives and Strategies
Performance and Accountability Framework
|Regularly review and assess the Performance and Accountability Framework to ensure that it remains relevant to the needs of the community.||
Engagement and consultation
|Build and maintain relationships with stakeholders to support the Authority’s role and enhance its impact.||
|Design and disseminate comparable information to stimulate and inform efforts to improve the health system, improve transparency and accountability and inform consumers.||
|Regularly monitor and report timely, accurate and locally relevant information that compares and tracks performance of healthcare organisations and local healthcare systems.||
Data and information management
|Develop effective processes and tools to support data availability, collation, analyses and information management.||
Organisational capability and governance
|Pursue excellence in the governance, management and operations of the Authority.||
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